What is the check-in and check-out policy at Splendid Venice - Starhotels Collezione?
Check-in is at 15:00 and check-out is at 12:00.
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Splendid Venice - Starhotels Collezione – A Favorite for Families in Venice
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Key details
About the Hotel
San Marco Mercerie 760, Venice, 30124,
- Steps from the Campanile di San Marco
Great
8.9
9.4
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4.5
4-star canal-front hotel with private pier and rooftop terrace in central Venice
Rooms & Amenities
Splendid Venice - Starhotels Collezione offers air-conditioned rooms with satellite TV, minibar, and free WiFi. Each private bathroom includes a soft bathrobe and slippers, with some rooms offering a canal view. The hotel provides
Dining & Entertainment
Location & Accessibility
The hotel sits on a canal in the Mercerie area, a 5-minute walk from St. Mark's Square and 350 metres from
Services & Concierge
A 24-hour front desk, concierge service, and tour desk assist with planning visits to nearby attractions such as St Mark's Basilica and Doge's Palace. An
Family & Accessibility
Family rooms and facilities for disabled guests are available, along with board games, puzzles, and strollers. A
Highlights
Rooms: Canal-view rooms with marble bathrooms
Dining: Le Maschere restaurant & Altana rooftop bar
Location: 5-minute walk from St. Mark's Square
Services: Mobile phones, pillow menu, welcome gifts
Access: Private dock for water taxis
Pets: Pet baskets and bowls provided
“Splendid Venice has a prime spot right in the heart of San Marco, and the staff goes above and beyond, even arranging a birthday cake on request. The mobile devices for city navigation are a nice touch; the rooftop terrace bar alone makes it worth the stay. This hotel offers attentiveness and Venetian charm in equal measure.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Superior Double Room2 persons15 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Triple Room2 persons25 sq. feet1 King-size bedAir conditioningBathtubroom details
- Deluxe Double Room Canal View2 persons20 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Board games
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At Splendid Venice - Starhotels Collezione, the dining experience is a delightful exploration of authentic Venetian flavors. Guests can indulge in exquisite seafood and Italian classics within a romantic setting, perfect for any meal of the day.
Splendid Venice - Starhotels Collezione Location
San Marco Mercerie 760, Venice, 30124,
Explore Venice
Local Gems Around Splendid Venice
Rialto Bridge
6 minutes' walk
An iconic landmark, the Rialto Bridge offers stunning views and vibrant market stalls, making it a must-visit in Venice.
Piazza San Marco
4 minutes' walk
Famous for its grandeur, the Piazza is home to stunning architecture and lively atmosphere, perfect for people-watching.
Doge's Palace
4 minutes' walk
This historic political hub showcases impressive Gothic architecture and opulent interiors, reflecting Venice's rich history.
Basilica di San Marco
4 minutes' walk
Known for its stunning mosaics and grandeur, this basilica is a masterpiece of Byzantine architecture and a spiritual site.
Gondola Rides
5 minutes' walk
Experience the thrill of a gondola ride through Venice's enchanting canals for a unique perspective of the city.
Visit the Peggy Guggenheim Collection
17 minutes' walk
Explore modern art in a stunning setting at this renowned collection, ideal for art enthusiasts and casual visitors alike.
Relax at Riva degli Schiavoni
14 minutes' walk
Unwind along this scenic waterfront promenade, perfect for leisurely strolls and enjoying views of the Grand Canal.
Trattoria Alla Scala
1 minute' walk
This cozy trattoria serves delicious local dishes with a warm atmosphere, ideal for an authentic Venetian dining experience.
Da Mamo
3 minutes' walk
Beloved for its pizzas and casual vibe, Da Mamo combines local flavors with generous portions for an unforgettable meal.
Rosa Salva
2 minutes' walk
A pastry shop and café with a history of delightful treats, ideal for coffee and cake whilst enjoying the local ambiance.
Teatro La Fenice
14 minutes' walk
Renowned opera house hosts various performances and events, making it an elegant night out for culture lovers.
Caffè Florian
4 minutes' walk
Historic café with live music offers a sophisticated atmosphere for drinks or snacks while soaking in the local culture.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
5
Number of rooms:
180
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Excellent location
Spacious family room
Comfortable bed
Friendly welcome
Cons
Expensive breakfast
Worn interior
Early check-in issues
Guest reviewsbased on 1190 reviews
oliver from united kingdom
Single
deluxe double room canal view
3 nights in November 2025
|
Reviewed: January 25, 2026
9.5/10
fantastic canal-side stay
central location helpful staff secure bag storage dinner recommendation
the hotel is centrally located. the front desk staff helped arrange taxis. they also held our bags securely. i got very good recommendations for dinner nearby.
The bar and lounge seemed a bit uninspired. It could use a little revitalization.
Facilities
9/10
The hotel provided a complimentary tour to the murano glass factory. we watched a demonstration. It was excellent!!! the hotel even hosted a fun party one evening during carnival.
Location
10/10
The hotel boasts a great location. everything is within walking distance. That's amazing. it has direct water taxi access from both the airport and the train station.
Dining
9/10
I found the buffet breakfast offered an extensive menu. It was good value for the money. i received complimentary prosecco, chianti, and water. That was a nice touch.
Service
10/10
The staff provided really good service across the board. they are helpful and accommodating. This. a turndown service was also included.
0 Helpful
|
Rod from United States
Single
Superior Double Room
4 nights in November 2025
|
Reviewed: January 16, 2026
6/10
noisy air conditioning outdated bathroom
The air conditioning seemed ancient, it was quite noisy. the bathroom really needed a complete overhaul. It looked pretty outdated and shabby. paint on the doors and skirting boards was scuffed. the bathroom door stuck! and the old shower curtain meant the floor got dangerously wet around the toilet. It was a bit of a hazard.
0 Helpful
James from United Kingdom
Single
Deluxe Double Room Canal View
3 nights in November 2025
|
Reviewed: January 03, 2026
9.5/10
excellent stay
elegant decor canal view gracious staff
i was upgraded to a double room. it featured a lovely canal view. the room provided ample space and elegant decor. the staff and service stood out significantly. everyone behaved politely and graciously. each person went out of their way to assist me.
Location
9/10
the hotel sits on the main path between the rialto bridge and st marks square. this positioning has a secluded feel. the lounge opens to the back canal. it features peaceful sounds.
Service
10/10
the front desk team acted professionally. the porters and bellman team proved really good. they demonstrated kindness and care. they ensure a smooth and easy stay.
Rooms
9/10
the room included nice lighting. the cleaning team maintained a seamless standard. they always do a great job. it was lovely and bright.
Facilities
10/10
breakfast offered a nice experience. there was a great choice of items. the evening bar staff was especially helpful. the bar staff deserve a rating of 10/10.
0 Helpful
|
Oscar from Sweden
Couple
Superior Double Room
3 nights in November 2025
|
Reviewed: December 27, 2025
7/10
adequate stay near rialto
great location lovely decor friendly receptionist same noise short vacation
the location WAS fantastic! It was close to all attractions. The decor was lovely and very clean. Receptionists were very helpful and friendly.
I booked a beautiful room. The hotel moved us to a room directly below our original one. It had the exact same view and noise issues. The entire process consumed valuable hours of what was already a short vacation
0 Helpful
James from United Kingdom
Single
Superior Double Room
4 nights in November 2025
|
Reviewed: December 11, 2025
6/10
mixed experience, some issues
dated bathroom unfriendly staff
the location was acceptable for exploring popular areas.
the room i booked was not the best it needed some maintenance work. the bathroom was dated and the shower curtain allowed water to get everywhere. also, the reception staff seemed somewhat unfriendly, not cute.
0 Helpful
Jade from United Kingdom
Couple
Deluxe Double Room Canal View
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10
smooth reception perfect position clean room
check in at reception was really smooth and polite. The position is perfect, so CENTRALLY located. My room was immaculate, super clean and newly decorated.
the elevator can be a bit SLOW sometimes.
0 Helpful
Lily from United Kingdom
Couple
deluxe double room canal view
4 nights in October 2025
|
Reviewed: November 17, 2025
9.5/10
fantastic canal-side stay
lovely bar great location
the team switched our room because the first one was too hot. the rooftop bar provided a lovely escape from the busy streets. it became a nice place for sunset views. the location was great and close to major spots.
the lack of heating made things uncomfortable. the temperature dropped below 10 degrees at night, but the heating system was off. they provided a fan heater, but it was too noisy to sleep with.
Rooms
9/10
the rooms included stocked mini-fridges, safes, and flat-screen smart tvs. bathrooms featured tubs. fresh flowers in the bathroom added a nice touch. the canal view rooms provided a picturesque experience.
Facilities
9/10
the rooftop bar provided beautiful views. the hotel bar was nice. the dining room was large and spacious, easily accommodating guests. the lobby was also comfortable and well kept.
Service
10/10
the staff assisted with restaurant recommendations. they also helped set up convenient transfers. the team offered a warm welcome. i received a chilled bottle of champagne and biscotti upon arrival. the staff were polite.
Location
10/10
the hotel is centrally located near san marco. it is also a short walk from rialto bridge. the hotel is situated right on the canals. the location is very central and within walking distance of major highlights.
0 Helpful
|
Show more reviews
FAQs
About Splendid Venice - Starhotels Collezione
What attractions are located near Splendid Venice - Starhotels Collezione?
Nearby attractions include St Mark's Basilica (0.5 km), Doge's Palace (0.5 km), and Rialto Bridge (0.5 km).
How far is Marco Polo Airport from Splendid Venice - Starhotels Collezione?
The hotel is located 20 km from Marco Polo Airport.
Does Splendid Venice - Starhotels Collezione offer any on-site dining options?
Le Maschere restaurant serves contemporary and traditional Venetian dishes in a refined setting.
What amenities are available in the rooms at Splendid Venice - Starhotels Collezione?
Rooms include air conditioning, a satellite flat-screen TV, a minibar, and free Wi-Fi.
Is breakfast available at Splendid Venice - Starhotels Collezione?
A daily buffet breakfast is available for an additional charge of 35 EUR.
Is there a bar at Splendid Venice - Starhotels Collezione?
The hotel features a lounge bar where guests can enjoy drinks and the view of the canal.
What additional services are offered at Splendid Venice - Starhotels Collezione?
Services include luggage storage, laundry, babysitting, and a business centre.
How far is the nearest water bus stop from Splendid Venice - Starhotels Collezione?
The nearest water bus stop is Rialto, located 5 minutes' walk from the hotel.
What unique features does Splendid Venice - Starhotels Collezione have?
The hotel boasts an exclusive rooftop terrace with panoramic views and a private pier for water taxi access.
Are there special arrangements available for events at Splendid Venice - Starhotels Collezione?
The hotel offers an experienced event team for customized event planning and setup.
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